We respect your choice to take a break and are happy to provide information on Self-Exclusion.

You can self-exclude for a minimum of 1 year, 3 years, or 5 years by doing one of the following:

• Option 1: Contact our 24/7 Customer Service live chat.
• Option 2: Self-exclude by calling the 24-hour Safer Gaming Education Line at 1-800-426-1234.
• Option 3: Self-exclude via live chat on the GameSense website https://gamesensema.com/voluntary-self-exclusion/, available 24 hours a day.
• Option 4: Self-exclude in person by scheduling an appointment, appointments can be scheduled by contacting the Massachusetts Gaming Commission (MGC) at https://massgaming.com/problem-gambling/ at 617-533-9737 or by emailing vse@massgaming.gov. 

Please bear in mind the following regarding Self-Exclusion:

• Self-excluding from one brand on the Bally Bet will automatically prevent you from registering a new account or continuing to operate an already existing account on any other website managed by Bally Bet.
• Upon self-exclusions being applied, any remaining balances on your account will be sent to you via check.
• Accounts closed for self-exclusion cannot be reopened for any reason until the self-exclusion period has expired. 

We hope this information has been helpful to you.